WaitYa

For auto and motorbike repair shops

Free queue app for auto repair shops, so customers don't wait in the workshop

Customers check in their vehicle, get a number, and follow their service turn on their phone. When a technician is ready, the number is called on the customer's phone and on the TV display.

Core queue features are free, with no time limit.

The problem

What usually happens while customers wait

  • Customers wait in a hot, noisy workshop.

  • Vehicles get out of order on busy weekends.

  • Customers keep asking the mechanics.

  • Customers who step out worry about losing their turn.

How it works

Three steps to calmer waiting

  1. Check in the vehicle

    Make a number when the vehicle arrives. The name field can hold the licence plate.

  2. Customers wait anywhere

    Customers scan a QR, then wait in the lounge, a café next door, or at work.

  3. Call when a technician is ready

    Press Call and pick the technician. The number and where to go show on the customer's phone and the TV display.

Interactive demo

Try it yourself, no sign-up

Press Take a Number, then Call. Watch the customer's phone and the TV display change with it.

Staff's tablet

Called

A012Technician 1Call 1/3

Waiting

  1. A013Next
  2. A014
  3. A015Your phone

Customer's phone

Main Street Motors

Your number

A015

2 ahead of you

This page updates by itself

Now calling: A012

TV display at the business

Now calling

A012Technician 1

Next

1A013

2A014

3A015

The voice announcement shows here.

Your number A015. Press Call a few times and watch your phone, then try another kind of business.

FAQ

Questions about auto repair queues

How do I manage an auto repair shop queue?

To manage a repair shop queue, give each vehicle a queue number when it arrives and show customers their place. With WaitYa, customers follow their service turn on their phone by QR and are called to the technician who is ready, with no app to install.

Can I keep quick and major jobs in separate queues?

For now, each business has one queue. You can drag to reorder it, for example when a job is quicker.

Does it work for a small motorbike shop?

Yes. One phone is enough. A thermal printer and a TV are optional.

Do customers have to install an app?

No. Customers just scan a QR and open the page in their browser.

More common questions are on the home page.

Ready to tidy up the queue at your business?

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